Jacob and Elijah Shaddox are brothers. Jacob is 21 years old and just moved into an apartment with his girlfriend. He graduated from a technical college with an Associate's degree in Computer Maintenance. He works for a school district as a computer technician. Elijah is almost 18 years old. He is hearing impaired, has Tourette Syndrome, OCD and ADHD. He is a junior in high school. Elijah lives with his mom Mary and her wife, his stepmom. Mary has a bachelor's in deaf education and a masters in special education, and is an educational diagnostician. Life is always changing and this blog has chronicled many of these changes and will continue to do so!

Saturday, February 13, 2016

Update on Freedom processors and upgrading

I finally got a chance to call SunMed and I found out a few things. They are no longer handling the upgrades for Cochlear, unless you have Aetna insurance. Cochlear is now handling upgrades and working with insurance companies. I then asked about Aetna and was told that Aetna will NOT cover upgrades. They will only cover processors if they are NOT working. I am SO glad that I got the N6 upgrade for Elijah the summer before we changed to Aetna (my insurance runs from Sept. 1st to Aug. 31st, not the traditional year) from Blue Cross Blue Shield. I just hate that he has FOUR Freedom processors sitting in a box and not being used for a trade in for an upgrade. I'll just have to be sure to keep Elijah's N6 processors under warranty. The current warranty is good through the beginning of June 2017.