Jacob and Elijah Shaddox are brothers. Jacob is 21 years old and just moved into an apartment with his girlfriend. He graduated from a technical college with an Associate's degree in Computer Maintenance. He works for a school district as a computer technician. Elijah is almost 18 years old. He is hearing impaired, has Tourette Syndrome, OCD and ADHD. He is a junior in high school. Elijah lives with his mom Mary and her wife, his stepmom. Mary has a bachelor's in deaf education and a masters in special education, and is an educational diagnostician. Life is always changing and this blog has chronicled many of these changes and will continue to do so!

Sunday, January 31, 2016

Freedom Obsolescence Process

The Freedom Processor by Cochlear Corp. is in the obsolescence process. I received an email from them explaining the process.

Jan 30, 2016
Dear Cochlear Family Member,
Our promise of “Hear now. And always” means we strive to bring you improved sound processor technologies and services designed to help you hear moments that matter most to you. 
Did you know the Cochlear™ Nucleus® Freedom® Sound Processor has been in the market for nearly eleven years?  This means that the sound processor is reaching its end of life; hence, we begin the obsolescence process. Our records indicate that you may currently use a Freedom Sound Processor. Please make note of the following milestones: 
  • End of Sale – Effective immediately, the sound processor and associated service plans (extended warranties) are no longer available for purchase.  Aftermarket components and accessories such as coil/cables will remain available for purchase contingent upon supply levels until December 31, 2016. Warranties for new products purchased will end on December 31, 2016.
  • Trade-In – Through June 30, 2016, Cochlear will give a $2,000 trade-in allowance for the Freedom Sound Processor when upgrading to the Nucleus 6 Sound Processor and using the self-pay option.
  • Repair Services – Cochlear will continue to repair the sound processor through December 31, 2016. All repair warranties will end on December 31, 2016.
  • End of Life – The sound processor is no longer supported after December 31, 2016. This means that if your Freedom Sound Processor stops working, Cochlear cannot repair it. Or if you lose a part or accessory, Cochlear cannot replace it.
Elijah currently has two Nucleus 6 Processors that are about 18 months old. He also has four Freedom processors that are not being used. I am going to call SunMed tomorrow and see if he can get two new Nucleus 6 processors since the Freedom processors are going obsolete. I figure it is worth a shot. He upgraded to the Freedom processors back in 2006 and then his body worn processors went obsolete about 2 years later and we were able to trade those in for two new Freedom processors. We shall see what happens.

1 comment:

  1. I am from the Philippines. I also have a 9 year old daughter who is still wearing a Freedom Processor. Reading your blog on the obsolescence of Freedom make me worried. We wish to upgrade my daughter's Freedom processor but due to financial difficulty we cannot afford it. In the philippine an upgrade to CP810 will cause us US$10,000.00. Hope you can give us suggestions how to upgrade my daugther's processor. Thank you and God Bless.